LEGAL & COMPLIANCE

Privacy Policy

Last updated: August 2026 | Sparkle Cleaning Solutions Pty Ltd (ABN 48 123 456 789)

Sparkle Cleaning Solutions is committed to respecting and protecting your privacy in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect information that you provide directly to us when requesting a commercial proposal, booking a facility walkthrough, contacting our operations team, or requesting service specifications. This includes:

  • Contact details: Full name, corporate title, email address, phone number, and commercial facility or business address.
  • Facility specifications: Facility type, square metreage, operational hours, security access requirements, and tailored scope parameters.
  • Payment information: Corporate billing details and invoicing contacts processed securely via certified payment gateways (we do not store credit card details).
  • Technical data: IP address, browser type, device information, and site analytics via cookies to improve user experience.

2. How We Use Your Information

We use the collected information for the following legitimate business purposes:

  • To provide accurate cleaning quotes and schedule cleaning appointments.
  • To dispatch qualified and police-checked cleaners to your premises.
  • To issue invoices, receipts, and process payments.
  • To communicate updates, booking reminders, and customer satisfaction check-ins.
  • To continually improve our website, customer service, and cleaning procedures.

3. Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may only disclose your data to:

  • Our assigned cleaning staff and contractors strictly to the extent necessary to perform your cleaning service.
  • Third-party service providers (such as SMS notifications, cloud hosting, and payment gateways) who adhere to strict data confidentiality standards.
  • Law enforcement agencies or regulatory bodies when required by Australian law.

4. Data Storage and Security

We implement robust physical, electronic, and administrative safeguards to protect your personal data from misuse, loss, unauthorised access, modification, or disclosure. All sensitive transmissions are encrypted via SSL/TLS technology.

5. Cookies & Website Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to understand how visitors interact with our pages and improve site performance. You can manage or disable cookies via your web browser settings at any time.

6. Access and Correction

Under the Australian Privacy Principles, you have the right to request access to any personal information we hold about you, and to request corrections if the data is inaccurate, out-of-date, or incomplete.

7. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data management practices, please reach out to our privacy officer: